KickoffLabs Blog - Latest Comments

Re: My toddler perfects your sales pitch

Tammy Kahn Fennell — Fri, 24 May 2013 08:51:22 -0000

I love this piece. As a mom of a 3 year old myself I relate, and you are so right, our kids can teach us a lot about selling!

Re: The best customer support tools for Startups in 2012

Shelly — Mon, 22 Apr 2013 11:49:31 -0000

This is a very helpful source. I'm looking at these for my startup also, and am having trouble keeping track of them all. Have you tried any other ticketing systems since, such as FreshDesk or UserEcho? Would love to hear your thoughts and how you have progressed.

Re: How to do a great product promo video for less than $200

Moloy Dey — Wed, 17 Apr 2013 08:48:59 -0000

Hey..This is Moloy and I create promotional videos. You can take a look at my portfolio and let me know if you like my work. http://www.pixelgenio.com And yeah I use some different software's to create my videos.

Re: How to do a great product promo video for less than $200

Adsurf.net — Tue, 09 Apr 2013 08:56:30 -0000

Yes it is true, however it this case most of things we have to do on our own. I recommend adsurf.net where you can order a promo video for under 200 usd all inclusive.

Re: iPhone 5 – Learn marketing from todays most popular landing page

Dmitriy — Mon, 01 Apr 2013 12:23:47 -0000

Super cool and informative article about the magic of landing pages. Thanks!

Re: Where’s your cookie?

Josh Ledgard — Mon, 18 Mar 2013 11:28:31 -0000

Thanks Michael!

Re: Where’s your cookie?

Michael White — Sun, 17 Mar 2013 12:56:19 -0000

Hey Josh, I was a Hilton Diamond member for 7 years when I traveled professionally. Although there are many other hotels that my clients could have paid for, Hampton Inn was perfect for me from check-in/check-out, customer service, double points, integration with my air-miles if I wanted. But, you know what, I remember when you and your company started and how you reached out to me personally. I wanted to use Kickoff Labs but simply did not implement it. Now that it's time for me to do my startup, I immediately thought of you guys and see how much you have grown. Your blog is about Hampton (Hilton) & my comments are about Josh (Kickoff Labs). Two great companies. Looking forward to working with Kickoff Labs.

Re: The best customer support tools for Startups in 2012

tiesco van de Pijnac — Wed, 13 Mar 2013 08:57:51 -0000

Have you tried Casengo? its a new kid on the customer support tool block. it has a nice design and great usability. ( http://www.casengo.com )

Re: My toddler perfects your sales pitch

Josh Ledgard — Thu, 07 Mar 2013 12:39:15 -0000

Thanks Kathy! They are.

Re: My toddler perfects your sales pitch

Kathy Slattengren — Wed, 06 Mar 2013 18:03:39 -0000

I love all your connections between convincing Gabe and customers to do something. Kids are amazing at teaching parents all sorts of things!

Re: My toddler perfects your sales pitch

Josh Ledgard — Tue, 05 Feb 2013 17:53:41 -0000

Thanks Rebecca! Agreed that instead of crying they just move on. That's why listening plays such an important role. To what they are telling you and what they are NOT telling you as well.

Re: My toddler perfects your sales pitch

Rebecca Herson — Tue, 05 Feb 2013 16:00:24 -0000

The usual complaint from working parents (like myself) is about how much harder it is to please our own kids than our customers, but in reality - as you've pointed out - our customers just don't always send us clear signals like our kids do. Sometimes customers (or prospects) are just as confused/ annoyed/ hungry/ tired but instead of whining they move on to the next vendor. A wonderfully written blog post, and thanks for sharing some adorable Gabe anecdotes & photos! I'll never look at peas & carrots the same way again. :)

Re: My toddler perfects your sales pitch

Mythos5 — Sun, 03 Feb 2013 00:51:26 -0000

listen first, talk second, preferably in a story that has her in it. get on your knees and look directly in her eyes, let her know you see her. have fun whenever possible. I think that all applies to customers, except maybe the get on your knees part. :) great article.

Re: My toddler perfects your sales pitch

Kledgar — Sat, 02 Feb 2013 18:48:50 -0000

Interesting Gabe analogy tales. Rituals at age 2? Well, almost 3.

Re: Get mobile themes and save 50% off your first two months of KickoffLabs!

Josh Ledgard — Mon, 10 Dec 2012 13:37:46 -0000

Hi Jay - Could you email a screenshot or description of the issue (the page doesn't seem to be published yet) to support@kickofflabs.com and we can help?

Re: Get mobile themes and save 50% off your first two months of KickoffLabs!

Jay — Mon, 10 Dec 2012 13:34:10 -0000

My kickoff labs page looks funny on my mobile device (dominatehartford.com). Any advice?

Re: We’ve just added 5 more reasons to love KickoffLabs!

Josh Ledgard — Mon, 03 Dec 2012 12:14:04 -0000

Not sure. I just edited it to publish it again.

Re: We’ve just added 5 more reasons to love KickoffLabs!

Anon — Mon, 03 Dec 2012 05:30:51 -0000

What happened to this post?

Re: Best Practices for Testing Your Landing Pages

Josh Ledgard — Sun, 18 Nov 2012 14:21:33 -0000

Thanks for the heads up. This was a guest post and we didn't realize the image was from the Smashing Mag article. I've removed the image. We may also be taking down the entire post if we find cause to.

Thanks,
Josh

Re: How to get your first 989 customers

jonathanjaeger — Mon, 12 Nov 2012 17:39:23 -0000

Some great insights in this one! Particularly like the ideas on Quora question answering, guest blog posts, and a tip about Pinterest I read about elsewhere in regards to Kickofflabs.

Re: How to do a great product promo video for less than $200

donegalcottages — Mon, 12 Nov 2012 08:56:22 -0000

This is just what I've been looking for. Was using videohive previously but PowToon is exactly what I need.

Re: iPhone 5 – Learn marketing from todays most popular landing page

yuyutsu7 — Fri, 09 Nov 2012 00:01:20 -0000

Lets face it though most people were not convinced to buy by Apple's landing page but by the quality of the experience their products create, and by social proof! (My cool friends have one!).

Re: How to explain your startup to a dog

Josh Ledgard — Wed, 31 Oct 2012 11:54:14 -0000

Your last paragraph nailed the intent. :)

Re: How to explain your startup to a dog

Ranj Rustogi — Wed, 31 Oct 2012 01:58:41 -0000

Josh, as any other entrepreneur would, I certainly appreciate posts like these esp. when they're concise. Don't know about others but I'm always looking for 'pearls of wisdom' surrounding launching and sustaining my company.

That notwithstanding, I do have to disagree with the last comment. Although neither of us can really say this with any certainty or authority but I think that dogs do learn and know "how" they get the treat. Which is the primary way dogs are trained; a reward at the end of every job well done. I am not sure they really catch on to the concept of 'a rule of thumb' and that is to - 'obey' and you'll be rewarded. So they learn each task which they know is followed by a treat or a stern warning with the owner/trainer shaking their finger vigorously at them in a loud tone that is not followed by a pat on the head, petting of any kind or a treat.

But, like I said, I'm not a dog trainer nor an expert on canine psych, so can't say it with any authority but that's just my observation/analysis. It's also possible that what you meant to really say was that "they don't care whatever they need to do to get the treat as long as they get the treat" in which case it would mean that if the 'problem' and the 'solution' is simply, clearly but adequately addressed then the user will not care what they will need to do/learn as long as your solution really solves their problem. Hmm

Re: How to do a great product promo video for less than $200

tarekayna — Fri, 19 Oct 2012 20:49:01 -0000

Scott - just wanted to drop a quick note that your VoiceBunny recommendation was amazing. I haven't heard of them before, now I'm already a customer :).